Get started the right way
This guide will walk you through unboxing, initializing your Ledger device, creating a PIN, writing and verifying your recovery phrase, installing Ledger Live, adding accounts, and performing your first send/receive — all while following best security practices.
Unboxing & initial checks
When your Ledger device arrives, perform a quick inspection before powering it on. Ledger packages are sealed — do not use the device if packaging looks tampered.
- Verify the packaging is sealed and includes device, USB cable, recovery card(s), and documentation.
- Locate the recovery sheet (or metal backup if included) — this is where you'll record your recovery phrase.
- Use an up-to-date computer or smartphone to download Ledger Live from ledger.com/ledger-live.
Download & install Ledger Live
Ledger Live is the official app that interfaces with your device. Download it only from Ledger’s website to avoid phishing or tampered installers.
Ledger Live is available for Windows, macOS, Linux, iOS and Android. Follow the installer prompts, then open Ledger Live to begin setup.
Security tip
If you want extra assurance, verify the file checksum provided on the Ledger site before installing.
Initialize your device — set PIN & generate recovery phrase
Power on the device and follow on-screen instructions. You’ll choose to set up as a new device or restore from an existing seed.
Create a PIN
The device will prompt you to set a PIN. Choose a PIN that is memorable but not easily guessable. The PIN protects local access to the device if it's lost or stolen.
Write your recovery phrase
Your device generates a recovery phrase (usually 24 words). Write each word in order on the supplied recovery card. Do not take photos or store the words electronically.
Verify the phrase
The device will ask you to confirm random words to ensure you copied them correctly. Only once verified is your recovery backup considered valid.
Ledger Live Manager — install apps for coins
Open Ledger Live → go to Manager → connect your device. Install apps for the blockchains you intend to use (Bitcoin, Ethereum, Solana, etc.). Each app occupies device storage; you can install/uninstall without losing accounts.
Apps allow your device to derive and sign addresses for each blockchain safely inside the secure element.
Add accounts & discover addresses
In Ledger Live select Accounts → Add account and follow prompts. Ledger Live will scan for derived addresses and display balances and transaction history for each account.
Receiving funds
To receive funds, click Receive, connect your device, and verify the address shown on the device screen matches the address in Ledger Live. Always confirm addresses on the device — never rely solely on your computer display.
Send crypto — always confirm on the device
When sending, prepare the transaction in Ledger Live then approve on your Ledger device. The device shows the recipient address and amount — verify both carefully before approving. This on-device confirmation is the main security benefit of hardware wallets.
Choose fees appropriate to the network; Ledger Live offers presets and sometimes advanced fee editing.
Firmware updates & safety
Ledger periodically releases firmware updates. Ledger Live will prompt you when an update is available. Always update firmware via Ledger Live using the official channel. Do not interrupt the device during a firmware update.
If an update fails, consult Ledger Support before attempting manual recovery methods.
Recovery planning — protect your seed
Treat your recovery phrase as the ultimate backup. Consider these options:
- Write the seed on the supplied card and store it offline in a secure location (safe, bank deposit box).
- Use a metal backup to guard against fire and water damage.
- Consider geographic distribution of backups for resilience — but only with a clear, secure plan.
- For inheritance, consult legal counsel to set up a secure, private method to pass recovery access to trusted heirs.
Security — dos and don'ts
Do
- Download Ledger Live only from ledger.com.
- Verify addresses on your device screen before approving.
- Keep firmware and Ledger Live updated.
- Store recovery phrase offline and offline-only.
Don't
- Share your recovery phrase with anyone — Ledger Support will never ask for it.
- Store your seed in cloud storage, email, or photos.
- Buy used devices — always purchase from authorized channels.
Troubleshooting common issues
If you run into issues, try these verified fixes:
- Device not detected: Try a different USB cable/port and enable Ledger Live Manager. Restart Ledger Live and your computer.
- App errors: Reinstall the specific coin app via Ledger Live Manager.
- Firmware update problems: Reconnect device, ensure stable internet, and follow Ledger Live prompts. Contact official support if a failure persists.
- Lost device: Restore from your recovery phrase immediately on a new Ledger device or compatible wallet.
Always use official support channels: support.ledger.com.
Frequently asked questions
Can I restore my Ledger wallet on another brand?
Many BIP39-compatible wallets can restore standard seeds, but derivation paths, passphrase handling, and compatibility vary. Test carefully with small amounts first.
What if I forget my PIN?
If you forget the PIN, reset the device and restore using your recovery phrase on a new Ledger or compatible wallet. Resetting removes the current PIN and data.
How many words is the recovery phrase?
Most Ledger setups use a 24-word recovery phrase. Some options or legacy setups may include other lengths; follow the device prompts during initialization.
Wrapping up — start safely, protect for the long term
Starting up your Ledger device is straightforward when you follow these steps: unbox and inspect, download Ledger Live from the official site, initialize the device, write and verify your recovery phrase, install apps, add accounts and verify addresses on-device before sending funds. Combine these technical steps with good operational security — unique passwords, secure email, and careful recovery planning — to protect your crypto over years to come.